Contaminated Meal SOP.pptVIP

Face health容貌卫生 Neatly combed hair头发梳理整齐 No beard waiter男服务员不得留胡须 Waitress if long hair should be set up女服务员如有长发，应将头发盘起 Can not wear jewelry不得佩戴首饰 Do not stay long fingernails, nail polish color is not painted不留长指甲，不涂有色指甲油 Dress Wear clean clothes穿干净工装 Button all buttons扣齐纽扣 Wear a tie, cravat戴好领带，领花 Personal hygiene 个人卫生 Frequent hand-washing常洗手 Often take a bath 常洗澡 Often Laundry 常洗衣 Often haircut 常理发 Tray托盘 Wash and dry洗净擦干 Special mattress in tray专用垫布 Mattress be wet, wring dry, paved the bottom of the plate 垫布需打湿，拧干，铺平盘底 Drinks 酒水 Wipe clean wine bottle 擦拭干净酒水瓶 Check the quality of wine检查酒水质量 Found to have broken bottle or other timely exchange of sediment 发现瓶子有破裂或有沉淀物等及时调换 Serving order 上菜顺序 Cold dish凉菜 -Soup 例汤- Hot food 热菜- Soup 汤- Pasta 面点- Fruit 水果 Before serving上菜前 Observation of food color，freshness 观察菜肴色泽，新鲜程度 Note whether the odor 注意有无异味 Check whether the dish dirt, insects and other unclean 检查菜肴有无灰尘，飞虫等不洁之物 Examination is strictly prohibited by hand or mouth blown flip 检查时严禁用手翻动或用嘴吹 Disinfection equipment must be used when turning 必须翻动时要用消毒器具 Health and quality of the food reach the kitchen in time to return 卫生达不到质量的菜及时退回厨房 Tableware餐具 Wash, brush, wash, disinfect, closed 洗,刷,冲,消毒,封闭 No greasy utensils, no stains, water tracks, no bacterial 餐具无油腻，无污渍， 无水迹，无细菌 Back menu 退菜 Dishes with debris, insect flies, net of raw materials is not new or choose 菜肴中有杂物，虫蝇，原料 不新鲜或未择净 Dishes salty or too short, too old or unfamiliar cooking, taste good, temperature is not enough, the number is not enough, over a specified time not on the menu 菜肴过咸或过淡，烹饪过老或不熟，口味不好，温度不够，数量不够，超过规定的时间未上的菜 Back food handler 退菜的处理程序 2 points back dish, the waiter to accept 1、2点退菜，服务员接受 Back of the food put