50句英语,搞定前台老外.pptxVIP

50句英语 搞定前台老外Name：王莹From：锦江之星郑州国际会展中心店Date：2014-7-151.您好，我可以帮您吗？ How do you do ?May I help you?2.请问您有预订吗？ Do you have a reservation, please? 3. 您要什么房间？ What kind of room do you want?标准间 Standard room /room with two beds商务套executive suite双人房double room 单间single room4.对不起，我们满房了。 I’m so sorry but ,today we are fully booked . If you like, I will book you into another hotel which is not far away. 5.请出示您的护照。 May I have your passport for a moment to make a copy please? 6.请问您预住几天？ How long will you be staying here?7.请问您付现金还是信用卡？ How would you like to pay, in cash or by credit card?8.请您先付500元预付金，余