清洁洗手间.pptVIP

培训者：岳明琪 由上海锐普广告有限公司提供 OBJECTIVE 目的 Provide clean facility for guests to use so as to show our welcome and respect. 提供清洁的设施供客人使用显示我们的欢迎和尊重 PROCEDURES 流程 过渡页 点击添加标题 1. Clean toilet 清洁卫生间 Prepare instrument-basket, the close stool-brush, the basin cleanser (Jie Kang and all-around cleaning agent), the green cloth, and the notice board. 准备工具篮，马桶刷，面盆刷清洁剂（康洁和全能清洁剂），绿色百洁布，告示牌 WHY为什么：To work effectively 以便更有效的工作 Start to work, put the notice board outside the toilet, make sure it is obvious to be seen开始工作。将工作牌放在卫生间门口明显位置。 WHY为什么：To remind the guests. 以便提醒客人 点击添加题 2、Knock the door 敲门 Knock the door of the toilet, use the second joint of the middle figure to knock it for three times, and wait for three seconds, then ask if there is anyone in it. After knocking for three times, push the door softly, to make sure there’s nobody there.(Refers specifically for going into the toilet of the opposite sex) 开始敲卫生间门，用中指第二关节轻轻敲门三声、间隔三秒同时问“卫生间里面有人吗？”连敲三次。轻轻推开门时，为了确保里面没有人，再进入。（这里专指进入异性卫生间时） WHY为什么：To notice the guests to get prepared. 以便提前通知客人，让客人做好准备 3.Pick up rubbish.收垃圾 Collecting the rubbish first, then use the dry cloth to clean the rubbish ban. And put the new rubbish bag in it. Clean-up the ashtray, then put it back. 进入卫生间后先收垃圾，用干湿抹布擦干净 垃圾桶内外。并套上干净的垃圾袋。清倒烟灰缸内垃圾，并擦干净内外放回原出处。 WHY为什么：Make the guests feel cozy, and easy to stay. 让客人感到干净整洁，便于客人使用。 4. Clean establishment 清洁设施设备 Put the Kang Jie cleanse in the close stool and the urinal to soak.将马桶、小便器内倒入康洁洁厕剂浸泡几分钟。 WHY为什么：To help to make the cleaning work. Easily. 为了让其反应便于清洁干净 5. Clean close stool洗马桶 During the soaking time, the cleaner use the wet and dry cloth to clean the separate board, the wall and the toilet paper rack.. make the toilet paper in the shape of triangle.在浸泡时保洁员分别用干湿抹布擦分隔板、墙面、卫生卷纸架，并将卫生纸折成三角形。 WHY为什么：To safe time.为了节省时间 Time to clean the close stool, make the brush dig into the cleanser, and brush the flat water tank, the seat, the base and the outlet in it.反应时间