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How Are Customers Using Opalis?Virtual Machine Life-Cycle ManagementChange and Configuration ManagementIncident ManagementScale automated configuration across platforms and toolsEnsure reliable change with intelligent workflow branchingAutomate provisioning, resource allocation and retirementExtend virtual machine management to the cloudOrchestrate incident management and resolutionIntegrate across monitoring tools, service desks, and configuration management databases (CMDBs) Integration for some System Center Products to be released in 2010Datacenter Challenges and GoalsEnable New Business S