(word)管理学英文TERMS总结.docVIP

manager first-line managers middle managers top managers management efficiency effectiveness planning organizing leading controlling management roles interpersonal roles informational roles decisional roles technical skills human skills conceptual skills organization universality of management 2课 division of labor (or job specialization) Industrial Revolution scientific management therbligs general administrative theory principles of management bureaucracy quantitative approach organizational behavior (OB) Hawthorne Studies system closed systems open systems contingency approach workforce diversity entrepreneurship e-business (electronic business) e-commerce (electronic commerce) intranet learning organization knowledge management quality management 3课 omnipotent view of management symbolic view of management organizational culture strong cultures socialization workplace spirituality external environment specific environment general environment environmental uncertainty environmental complexity stakeholders 4课 parochialism ethnocentric attitude polycentric attitude geocentric attitude European Union (EU) Euro North American Free Trade Agreement (NAFTA) Association of Southeast Asian Nations (ASEAN) World Trade Organization (WTO) multinational corporations (MNCs) multidomestic corporation global company transnational or borderless organization born globals global sourcing exporting importing licensing franchising strategic alliances joint venture foreign subsidiary market economy command economy national culture GLOBE wikis blogs 5课 classical view socioeconomic view social obligation social responsiveness social responsibility social screening greening of management values-based management ethics values ego strength locus of control code of ethics whistle-blower social entrepreneur social impact management 6课 decision decision-making process problem decision criteria rational decision making bounded rationality satisficing escalation of commitment intuitive decisi