双chap01-management.pptVIP

1-# Development of major management theories Frank Gilbreth (1868 – 1924) and Lillian Gilbreth (1878 – 1972) therbligs - classification system for 17 basic hand motions the experiments of bricklaying Cheaper by the Dozen Henry Gantt (1861 – 1919) Gantt graph Example Behavioral Theory Elton Mayo (1880 – 1949) - The pioneer of the human relations movement Research conclusion: Social norms, group standards and attitudes more strongly influence individual output and work behavior than do monetary incentives. * * 1-* * * 1-* Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGAN