第二章商务信函.docVIP

第二章 商务信函 Content Enquires and Replies Quotations Orders and Their Fulfillment Payment Methods Letters Requesting Payment Credit and Status Enquires Packing and Shipping Handling Complaints Sales Letters and Voluntary Letters Goodwill messages Quotations When requesting for quotations, the buyer must make sure whether the quotation includes freight, insurance charges, etc.; otherwise it will lead to serious problems, especially in the costly foreign trade. The following are some quotation-related Terminology Go to Terminology and Samples International Trade 1.Import/export flow chart 2.Commission agents 3．Goods on consignment 4.Indents 5.Bills of lading 6.Import documentation and procedure 7.Bonded warehouses 8.Useful expressions 1.Import/Export Flow Chart Some exporters choose to trade directly with foreign buyers, but the common practice is that: The foreign buyer hire an agent in the seller抯 country The seller hires an agent in the buyer抯 country The seller consigns goods to the its agent in the buyer抯 country. Some exporters choose to trade directly with foreign buyers, but the common practice is that: The foreign buyer hire an agent in the seller抯 country The seller hires an agent in the buyer抯 country The seller consigns goods to the its agent in the buyer抯 country. 2.Commission Agentscho Commission agents are a person or a company hired by his client to conduct a dealing. In international trade, an agent buys or sells goods in his own name. his/her task is to request quotations, place an order, makes sure the order fulfilled, and arranges shipment. The agent is also responsible to collect payment for his client, and sometimes takes sole responsibility for payment if the buyer fails to make payment （1） Agent acknowledges order Your order number C75 of 10 February for 1500 fibreglass wash basins in assorted colours will be placed without delay. We have already written to a manufacturer in North London and will do everything we can to ensure