SPOC–SinglePointofContact-METLA.pptVIP

SPOC – Single Point of Contact One Number to Call for Trouble Reports What is SPOC One Number to call – 866-809-2257 SPOC Single Point of Contact Logista Solutions, Birmingham, AL is contracted by ATT to provide the State of MS SPOC services. Makes it easier for the customer to enter trouble reports SPOC users must register…User ID and password One number 1-866-809-2257 #1 to call to report all troubles regardless of the type of service whether: Voice troubles Long Distance troubles Data troubles Internet service troubles MPLS Access to SPOC – Web Portal or Telephone You must be