Chapter Tn Motivating and Rewarding Employees.docVIP

Chapter Ten: Motivating and Rewarding Employees Multiple Choice Questions 1. The _____ theory of motivation specifically addresses the issues on which job enrichment focuses. a. motivation-hygiene b. expectancy c. McClelland’s need d. equity 2. According to Maslow, a person who is looking for affection, belongingness, acceptance, and friendship is at which need level? a. physiological b. safety c. social d. esteem 3. Which of the following was not identified in the job characteristics model as a core job dimension? a. skill ability b. task identity c. autonomy d. feedback 4. According to ______ theory, motivation is a function of how much we want something and how likely we think we are to get it. a. equity b. expectancy c. reinforcement d. motivation-hygiene 5. Of the factors listed below, which one would most likely cause an employee to produce a low effort-to-performance linkage? a. The company keeps its pay policies confidential. b. The employee does not have confidence in his or her level of ability. c. Management increases standards for receiving a bonus when workers start increasing productivity. d. The employee feels that the organization’s does not provide adequate pay levels. 6. In applying equity theory in the workplace, effective managers realize that a. overrewarded employees perform best. b. underrewarded employees perform best. c. for rewards to motivate employees, employees must perceive them as being fair. d. employees must consider their outcomes equal to the outcomes of their co-workers. 7. Which of the following is not a key component in the definition of motivation? a. effort b. organizational goals c. hierarchy d. needs 8. Maslows hierarchy of needs proposes that an individual begins by satisfying _____ needs. a. self-actualization b. esteem c. physiological d. safety 9. According to Maslow, when does a need stop motivating? a. When the situation changes. b. When it is substantially satisfied.