酒店信息管理系统24613.doc

摘 要 在信息高度发达的今天，酒店业务涉及的各个工作环节已不再仅仅是传统 的住宿、结算业务，而是更广、更全面的服务性行业代表。酒店宾馆作为一个服务性行业，从客房的营销即客人的预定开始，到入住登记直到最后退房结账，整个过程应该能够体现以宾客为中心，提供快捷方便服务，给宾客感受一种顾客至上的享受，提高管理水平，简化各种复杂操作，在最短时间内完成酒店业务规范操作，这样才能令旅客舒适难忘。因此，采用全新的计算机管理系统，将成为提高酒店的管理效率，改善服务水准的手段之一。系统从满足客户的需求角度出发，实现了酒店管理的基本流程。系统的主要功能包括散客开单、团体开单、宾客结帐、客房预订、营业查询、客户管理、网络设置、系统设置等等。用户入住酒店的时候所要等待的时间就会大大的减少，操作员能够很方便的对用户信息的登记和对房间状态的的管理，从而实现了酒店管理系统高效、准确的特点。 关键字:数据库；酒店管理系统；MyEclipse 8.6 ABSTRACT High flourishing today in the information, the each work link that the cabaret business involve has already no longer been a traditional accommodation only, balance of accounts business, but more wide, the more overall service profession representative.The cabaret guest house is a service profession, from the marketing of the guest room namely the guest schedule to start, arrive go into register keep to check out the close book till the last, the whole process should can the body take guest as the center now, providing the fast convenience service, feeling a kind of customer to the guest to enjoy highestly, exaltation management level, simplify various complications operation, at most the in a short time completes the cabaret business norm operation, then can make the traveller comfortable and difficult to forget thus. Systems to meet customer needs from the perspective of the process to achieve the hotel management. Systems main functions include billing FIT, group billing, guest checkout, room reservations, business inquiries, customer management, network settings, system settings, etc. When users want to stay at the hotel waiting time will be greatly reduced, the operator can easily register the user information and the management of the state of rooms, the hotel management system in order to achieve efficient and accurate. Keywords Database; Hotel Management System; MyEclipse8.6 目 录 摘 要 2 ABSTRACT 3 引 言 5 第一章 绪 论 6 1.1系统开发背景及现状 6 1.2 系统开发语言与开发环境 7 1.2.1 Java简介 7 1.2.2 Java的优势与特点 7 第二章 相关技术与开发工具 8 2.1系统相关技术