5、仪容仪表.pptVIP

We Are the Representative of Our Hotel! 我们是酒店的形象！ * * * * * * * Grooming Personal Hygiene 仪容仪表和个人卫生 Looking Your Best! 展示给客人你最佳的仪容,仪表? Creating An Impression. 给客人留下深刻的印象? Our Hotel’s Image. 我们酒店的形象 You are the representative of our hotel! 你就是酒店的代表！ 本课程结束后，你将能够： 列出仪容仪表的标准 解释个人卫生的重要性 Hair 头发 Must be clean, neat and tidy with sufficient mousse at all times. 时刻保持头发干净整洁，并涂有适量摩丝。 No fancy design hair styles. 不留怪异发型。 May not look wet and oily. 头发看起来不可过分油腻。 No fancy unnatural colored hair. 头发颜色自然。 Well combed looking, not loose. 头发梳理整齐。 Fringe must be above the eyebrow. 头发不可超过眉毛。 You are the representative of our hotel! ? 前台??? 美观，整齐，对头发要做适当保养， 发型不做特别规定 。 客房服务????????? 头发要绑起并使用发网 。 餐饮服务人员（包括员工餐厅）???? 头发要绑起并使用发网 。 行政人员?????? 头发要绑起，不要求使用发网 。 销售部外勤人员?? 美观，整齐，对头发要做适当保养，发型不做特别规定。? Hair-Female 女士头发 Short at length not covering ears or collar. 头发不可超过耳朵或衣领。 No sideburns 不留鬓角。 Not distracting nor covering the face. 头发不遮住脸部。 Hair-Male 男士头发 You are the representative of our hotel! Must be cleanly shaved at all times. 保持面部干净。 No beards, goatees, moustaches. 不留胡须。 Face-Male 男士面部 You are the representative of our hotel! Light makeup (Natural color) 淡妆。 Appropriate lipstick color 合适的口红颜色。 Face-Female 女士面部 You are the representative of our hotel! Uniform 制服 Fit well 合身 Ironed well 熨烫平整 Clean Spotless 干净整洁 You are the representative of our hotel! Tie/Bow tightened 领带/领结扣紧 Right name badge and in the right place 个人名牌佩戴在正确位置 You are the representative of our hotel! Tie/Bow tightened 领带/领结扣紧 Shirt/Blouse tucked in 衬衣/短衫无外露 You are the representative of our hotel! Plain black or dark color tone socks only for male.  男士只允许穿黑色袜子。 Skirts must always be worn with pantyhose stockings for female.  Plain, skin color and no runs/no holes.  女员工穿酒店统一发放的丝袜，并且保证丝袜无破洞、无抽丝。 Shoes polished and in good condition. 工鞋光亮，完好 You are the representative of our hotel! Clean, shor