Gossip Has It! An In-Depth Investigation of Malaysian Employees on Gossip Activities at Workplace.docVIP
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Gossip Has It! An In-Depth Investigation of Malaysian Employees on Gossip Activities at Workplace.doc
Gossip Has It! An In-Depth Investigation of Malaysian Employees on Gossip Activities at Workplace
[a]Faculty of Accountancy, Universiti Teknologi MARA, Shah Alam, Malaysia.
*Corresponding author.
Received 3 April 2013; accepted 26 Jume 2013
Abstract
This qualitative study aims at understanding the reasons for conception of gossiping phenomenon among private and public sector employees in Malaysia. Data for this research was gathered through in-depth interviews, which involved 15 informants that had been chosen through purposive sampling, aided by criterion-based selection and being conducted through theoretical sampling. In terms of gossip conception, data from informants have contributed to 8 themes that have been divided into two categories - pertain to content and pertain to functions. From these categories, the researchers conclude that gossip continues to be a firm feature of social and organisational landscapes, whereby without these social activities, interpersonal communication that harnesses the organisational communication would not be able to develop.
Key words: Gossip; Workplace; Gossip context and functions reliant; Gossip content reliant; People; Organisational communication; Organisational behaviour
Mohd Mursyiddin Abdul Manaf, Erlane K Ghani, Ismie Roha Mohamed Jais (2013). Gossip Has It! An In-Depth Investigation of Malaysian Employees on Gossip Activities at Workplace. Canadian Social Science, 9(4), -0. Available from: /index.php/css/article/view/j.css.1923669720130904.5789
DOI: /10.3968/j.css.1923669720130904.5789.
INTRODUCTION
A challenge facing nearly every organisation in a crisis is the circulation of gossips in which, unaddressed, can cause significant reputational harm and sometimes even more harm than the crisis. Gossips are particularly challenging because it is hard to figure out when a gossip started, how it is building momentum and when it might end. Once started, gossips can spread among employees, cus
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