中国外运秦皇岛公货运代理业务存在的问题及解决方案论文.docVIP

摘 要 随着我国加入WTO货运代理货运代理市场竞争越来越激烈。新形势下，我国货运代理企业如何改变传统经营理念，调整经营模式，增强企业核心竞争力，已成为我国货运代理企业需解决的。Abstract With Chinas accession to WTO and the further deepening of economic globalization, international freight forwarders in the international trade playing an increasingly important role in the same time, freight forwarders increasingly fierce market competition. However, some enterprises are still remnants of the traditional sense of the planned economy period, nostalgia preferential policies, monopoly, special care, they are still far from meeting market economy and practices, revealing disharmony with the new economic era. In the new situation, Chinas freight forwarding business to change the traditional management concept, improve the internal structure, adjust its business model, enhance the core competitiveness of enterprises, has become a freight forwarding business in China need to solve the problem. By analyzing the status of international freight forwarding business and freight forwarding industry in China, Sinotrans obtained Qinhuangdao Corporation Sinotrans Qin freight forwarding business in the scale of development, human resources, management systems, information technology utilization deficiencies . Qin Sinotrans Freight forwarding these problems for the development of specific analysis and to design a solution and development strategy. Keywords: freight forwarding strategy competition 目 录 摘 要 1 第一章 概述 4 第一节 国际货运代理业务 4 1.1.1 国际货运代理概述 4 1.1.2 国际货运代理业的发展 5 1.1.3我国货运代理现状 5 第二节 中国外运秦皇岛公司货运代理业务 6 1.2.1秦外运概述 6 1.2.2秦外运货代业务介绍 6 1.2.3秦外运货代与客户的信息共享 7 第二章 秦外运货代发展中存在的问题及解决方案 7 第一节 秦外运货代业务发展中存在的问题 7 2.1.1 公司规模较小 7 2.1.2 高水平、专业性人才不足 8 2.1.3 经营管理体制存在漏洞 8 2.1.4目标客户定位宽泛，不能满足客户的个性化需求 9 2.1.5 信息收集和处理速度慢、方式落后、科学性差 9 第二节 秦外运货代业务存在问题的解决方案 10 2.2.1 积极发展和扩大企业规模 10 2.2.2 专业人才择优录用 10 2.2.3 管理体制逐渐规范 11 2.2.4实行以培育和满足客户需求为目标的个性化物流服务 12 2.2.5 加强利用信息化技术 12 第三章 中国外运秦皇岛公司发展展望 13 参 考 文 献 15 后 记 16 第一章 概述 第一节 国际货运代理业务 1.1.1 国际货运代理概述 1． 国际货运代理业的发展背景从某种意义上来说，代理制度是随着社会经济关系的发展而逐