pptlecture2-icto.pptVIP

This slide discusses the second main type of knowledge management system: the knowledge work system, and identifies the importance of knowledge workers to an organization and its knowledge creation. Ask the students why each of the three roles listed is important to an organization. Can all companies benefit from knowledge workers, or only design, science, and engineering firms? * This graphic illustrates the multidirectional communications within a future supply chain driven by the Internet. Private industrial networks and net marketplaces are discussed in Chapter 10 (E-commerce). Private in