Prof.FugeeTsung,HKUST.pptVIP

Prof. Fugee Tsung, HKUST * Statistical Quality Techniques to Service Science and Engineering Fugee Tsung 宗福季 Professor and Head, Dept. of Industrial Engineering and Logistics Management Director, Quality Lab, HKUST 香港科技大学 工业工程与物流管理系教授主任 质量实验室主任 Prof. Fugee Tsung, HKUST * Service Science and Engineering Driven by a new business environment including globalized economy, business automation, and business and technology innovations, the service sector keeps growing and now accounts for more than 50 percent of the labor force in the developed economies. It reaches as high as 80 percent in the