Supplier Quality Expectation 2008.pptVIP

Motorola’s Quality Expectations Motorola Must Ship Flawless Quality to our Customers Therefore… Suppliers, as part of our Value Stream, must Ship Flawless Quality to Motorola Motorola’s Quality Expectations For Motorola to Achieve Flawless Quality, Suppliers Must Have: A Quality Culture Focused on ultimate goal of Zero Defects and A Robust Quality System Supplier Performance Key Focus Supplier Quality Requirement - Model Key Tools: Top Defect Matrix Supplier Controlled Shipping Process Objective: put controls in place to protect Motorola and the customer and ensure that the supplier