09级跨文化交际09.pptVIP

Intercultural Communication 梁 正 宇zhengyul@hutc.zj.cn 232 1159 9. Intercultural Conflict Management The nature of conflict Culture influence on conflict management Determinant factors of conflict Effective management of intercultural conflict Are conflicts or opposition evils? Conflict is a practical necessity of intercultural interaction. Conflict and opposition pervade human life. (Chen Starosta, 1998) A. The Nature of Conflict a disagreement in a interdependent relationship try to meet each other’s social needs pursuing some instrumental goal A disagreement between persons in a interd