商务交际英语模拟试题2..docVIP

试卷代号：2139 中央广播电视大学2004—2005学年度第二学期“开放专科”期末考试 英语(商)专业 商务交际英语(1) 试题 2005年7月 注 意 事 项 一、将你的学号、姓名及分校(工作站)名称填写在答题纸的内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得出考场。 二、仔细读懂题目的说明，并按题目要求和答题示例答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。 三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。 I. MULTIPLE CHOICE (10 小题，每小题1分，共10分) Choose the letter indicating the best choice to complete each sentence or answer each question: 1. In the communication process, which of the following is a major responsibility of the receiver? a. analyzing the sender h. ieading effectively c. assessing the message’s environment d. writing an immediate reply 2. Which of the following should be used for a message that is to provide information for a ~ group of people (some are inside the company and some are outside)? a. a letter b. a memorandum c. a report d. any of the above could be correctly used 3. Which of the following is a characteristic of an effective work team? a. Team members are committed to the team and its goals. b.~Team members are all well acquainted with each other prior to working together c. The team gets complete support from all levels of management. d. New team members regularly join the team as other team members drop out. 4. What is the objective of a message that asks for information about a product? a. To inform b. To request c. To record d. To persuade 5. Which of the following statements promotes goodwill by using courteous words? a. Return your money in the envelope providcd. b. I want my money back because you didn’t send the product I requested. c. You made an error on my financial statement. d. Perhaps you overlooked last months statement, as your account is past due. 6. The end of the minutes should show the signature of a. the person who presided over the meeting b. the person who sent out the agenda c. the person who recorded the min