2016香格里拉酒店英语.pptVIP

Guangzhou shangri-la hotel Front office generally located on a layer of the lobby, reservation, check-in registration for visitors, such as consulting and luggage access and pored over a range of services.You encounter any problems in the journey can be ask front desk service personnel.In addition, the hotel front desk can also provide you with morning call, ordering, and other service agents. 　　　　 　(1)is responsible for all the arriving guest. 　(2)the contact and coordinate the hotel to the customer service work, in a timely manner to guest room reservation, the actual to the guest room, r