书信作文讲座学习课件.pptVIP

Writing Task However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.An early response will be appreciated.　 需要注意的事务信函的规律： 1、开门见山说意图 2、不同方面应分段 3、结尾处表达对回信的期待 其他事务信函的套路 求职信: Dear Sir, I would like to apply for…… /