1-5 Cvil Disturbance.docVIP

Civil Disturbance 民事骚乱 Team Member Response 员工反应 In the event where mob / demonstration activity is evident in the vicinity of the hotel, such activity should be immediately reported to CCTV by dialing 59540. 如果有暴民或者示威游行活动接近酒店区域，要立即拨打59540报告消控中心。 Security Department 保安部 CCTV 消控中心 Upon receipt of such information, notify the Security Supervisor to proceed to the scene to conduct reconnaissance. 接到这类报告，消控中心要通知保安主管到达现场进行调查。 Should the incident be confirmed, notify the Security Manager. If it is after office hour, call him at home. 确认情况后，通知保安部经理。如果不是办公时间，要用打电话通知。 Inform the Manager on Duty and executive officers. Brief them on the known circumstances. 通知值班经理和行政管理人员。将已知情况简要地进行说明。 Alert all on duty security officers and brief them on the situation. 提醒所有保安员提高警惕，并向他们简单地说明情况。 Inform Magic Center, brief them on the known circumstances in order to answer queries from guests. 通知总机，并简要地说明情况，以便于回答客人的来电询问。 Monitor government announcements on radio services. 通过无线电监视政府部门发表的声明。 Open the emergency log and record events in chronological order. 按时间发生顺序将发生的情况记录在紧急日志簿上。 Security Supervisor: 保安主管 Check the perimeter of the premises and report to the Manager on Duty on the situation. If required by the Manager on Duty take the following action: 检查建筑物周边区域，并将情况汇报给值班经理。在值班经理的要求下，采取以下行动： Increase manpower. 增加人手。 Loading dock duty security check workers, visitors and deliveries at side door. 卸货平台当值保安在边门处检查进出工人、访客和送货人员。 Double up lobby duty if possible. 如可能，增加大堂当值人员。 Remain in lobby to monitor development. 在大堂监视情况的发展。 Liaise with CCTV and keep Duty Security Supervisor informed of the situation and actions taken. 和消控中心保持联系，确保当值保安主管及时了解当前情况和采取的行动。 Other Securities: 其他保安员： All other security staff to be alerted to the situation. 所有保安员要对发生的情况保持警惕。 Remain in position unless otherwise instructed by the Security Supervisor. 没有保安主管的指示下不得离开岗位。 Lobby duty security to concentrate on screening people at the main entrance. Only legitimate guests/clients will be