值班经理工导向检查2014-1-6.docVIP

杭州华美达酒店 Ramada Hangzhou 值班经理工作导向检查表 Manager On Duty Guideline Checklist 值班基本信息 General Information of Manager On Duty 值班日期 Date of MOD2014-1-6 值班经理姓名 Manager’s ame 孙毅 天气状况 Weather 重要活动或宾客 VIP or Important Activity 无 重要节日 Festival 无 值班时间Timing of MOD 星期一星期五从当日18点至次日9点星期六/星期日/节假日从当日9点至次日9点Monday-Friday: From 18:00 to 09:00 of the following day. Saturday/Sunday/Public Holiday: From 09:00 to 09:00 of the following day 值班前的准备工作 Start Your Duty Preparation reparation and procedure 说明与备注 Description Remark 步骤A. 告知宾客关系经理和总机，你是当日的值班经理。dentify yourself to operator and Guest Service Manager.