《毕业设计(论文)－浅谈我国邮政物流中EMS(特快专递)的问题及对策》.doc

浅谈我国邮政物流中EMS（特快专递）的问题及对策 摘要 现代物流业中的快递服务企业在促进国家经济发展、方便社会交流、满足消费者和商家多元化寄递需求、扩大就业方面发挥了积极作用。我国邮政物流中快递EMS有着自身经营的独特优势和资源，但是也存在着体制不顺，服务意识、人才意识和品牌意识缺乏，服务价格较高并且缺少灵活性等方面的不足之处。随着我国邮政市场的对外开放，在和国外外资快递巨头、民营快递公司的抗衡中，我国邮政快递EMS应当如何克服不足，发挥比较优势继续经营？针对此问题，致力于调查分析中外快递公司在我国的发展现状，并针对我国邮政特快专递EMS目前存在的问题，希望可以为EMS发展提出可行的建议与对策，以促进我国快递业又好又快发展。 关键词：快递业 邮政EMS（特快专递） Abstract Modern business express delivery services in the promotion of national economic development, facilitate the exchange of diverse consumers and businesses to meet delivery needs, the expansion of employment has played an active role. China Post EMS express delivery business has its own unique advantages and resources, but there are also institutional issues, service, human resources and brand awareness of a lack of awareness, the higher the price of services and lack of flexibility of the deficiencies. With Chinas opening up the postal market, and foreign capital in the express delivery giant, contend with the private courier companies, the China Post Express EMS should be how to overcome the lack of play Comparative advantage to continue to operate?? Investigation and analysis in this article dedicated to Chinese and foreign express delivery companies in Chinas development status and for China Post EMS Speed post the existing problems, hoping for EMS development and put forward feasible suggestions and measures to promote Chinas fast development and good courier industry. Keywords： Express industry Post EMS  目录 1引言 - 1 - 1.1研究的背景 - 1 - 1.2研究的目的和意义 - 1 - 2快递服务、国外快递服务和我国邮政EMS的介绍 - 2 - 2.1快递服务 - 2 - 2.2我国邮政EMS(特快专递)的介绍 - 2 - 2.3国外著名快递公司的优势 - 2 - 2.4国内民营快递公司的发展现状 - 4 - 3我国邮政EMS(特快专递)的发展现状分析 - 6 - 4我国邮政EMS(特快专递)发展的优势及存在的问题 - 7 - 4.1 我国邮政EMS(特快专递)具有的优势 - 7 - 4.2我国邮政EMS(特快专递)存在的问题 - 8 - 5我国邮政EMS(特快专递)存在问题的原因分析 - 11 - 5.1政企不分、责权利失衡是我国计划经济遗留下来的问题 - 11 - 5.2市场观念淡薄、营销能力有限是我国邮政垄断经营的结果 - 11 - 5.3物流人才资源的短缺制约着现代邮政物流发展 - 11 - 5.4 品牌意识的缺乏与淡漠导致我国邮政品牌出现危机 - 11 - 5.5行业的发展状况导致我国邮政EMS的部分战略失效 -