ENGLIH OF HOTEL.ppt

Rooms and beds Do you know what are the main activities to earn the room revenue for the hotel? Hotel reception Uniformed services Housekeeping Hotel reception Hotel reservation Keeping room keys and mails Uniformed services Servicing arrivals and departures. The main source of information about hotel ,locality and so on. Act as messengers,lift opterator,and men’s cloakroom attendants in some hotel. Housekeeping The basic housekeeping function of the hotel is the servicing of guest room,but it may extend to other areas of the hotel. Housekeeping The extension of the housekeeping function The cleaning of bedroom floors and may include staircases,public cloakroom and so on. The provision of first aid to guests and staff,dealing with lost property,and floral arrangment throughout the hotel. Bedroom Kinds of hotel rooms Single room、Double room Standard room、Deluxe room Lake-view room、Mountain-view room Business suites、Presidential suite Bedroom Kinds of hotel beds sofa bed 沙发床 folding guest bed 折叠床 loftbed frame 架在空中的床 slatted bed base 板条床 sprung base 弹簧床 bunkbed frame 上下铺的床 Bedroom Kinds of bedclothes sheet 床单 pillow 枕头 blanket 毯子 bedspread 床罩 mosquito net 蚊帐 bolster 长枕 pillow case 枕芯 Bedroom The hotel bedroom will be better designed and become more functional. There will be increase emphasis on much improved air purification and ventilation systems. Better room facilities for the female business traveller will be expected. from the Bite of the China Miscellaneous Guest Services Miscellaneous Guest Services In addition to comfortable room, and meals and refreshments in a restaurant the principal provide by major hotel departments. Guest telephone、having clothes laundered or dry cleaned Buying newspapers, magazines, and souvenirs Having a haircut Obtaining theatre tickets Booking an airline ticket for the next stage of a trip Guest Telephone Guest Laundry Rentals and Concessions Tenants or concessionaires The tenants denoting grea