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Part I Directions: Listen to the short dialogs, then choose the correct answers to the questions. You will hear the recording twice. After the first playing, there will be time for you to choose the correct answers. Use the second playing to check your answers. 1. (Listen to the audio recording for the question.) A. To find the passports. B. To get the tickets. C. To pay the departure tax. D. To look after the baggage. ? Your answer Correct answer C C 2. (Listen to the audio recording for the question.) A. 2 kilograms. B. 3 kilograms. C. 23 kilograms. D. 28 kilograms. ? Your answer Correct answer D D 3. (Listen to the audio recording for the question.) A. Flying is relaxing and enjoyable. B. Flying could be harmful to the human body. C. Passengers should not carry hairspray on board. D. Most passengers like to drink water on board. ? Your answer Correct answer B B 4. (Listen to the audio recording for the question.) A. She is frightened of flying. B. She hates the long queue at the check-in. C. She is not happy with the high fare. D. She thinks the service on the flight is bad. ? Your answer Correct answer A A 5. (Listen to the audio recording for the question.) A. He is annoyed. B. He is furious. C. He is not too worried. D. He is helpless. ? Your answer Correct answer C C  Part II Directions: Listen to the passage(s) three times. When the passage is read for the first time, listen for the general idea. When the passage is read for the second time, fill in the blanks numbered from S1 to S7 with the exact words you hear. For blanks numbered from S8 to S10, write down either the exact words you hear or the main points in your own words. When the passage is read for the third time, check your answers. In such a mature industry with many low-fare competitors and S1 profits from operations, it is essential that airline managers S2 controllable costs. In order to establish and S3 air services, airlines have a high level of fixed and operating costs: labor, S4 , ai