管理学2011期末试卷.docVIP

装 订 线 MANAGEMENT FINAL EXAMINATION PAPER Semester: Autumn Year: _2011 SHANTOU UNIVERSITY Department: _School of Business Class No: _ Instructor (授课老师): _ Student Name: ______ Student ID: ________ Grader/Instructor: _____ _ Section No. One Two Three Four Total Score Score Section I: Single Selection Item (For each of the following choose the answer that most completely answers the question, 2 points each，20 in all ) 题项 1 2 3 4 5 6 7 8 9 10 答案 The basic idea of scientific management is: ___________. managers manage and workers work one best way to do a job many ways to do the same job using science in management In the MBO system, ___________. objectives are determined by management goals are only reviewed at the time of completion goals are used as controls progress is periodically reviewed 3. In Michael Porter’s five forces model of competition, _______________ is determined by the industry growth rate, increasing or falling demand, and product differences. A. threat of substitutes B. threats of new entrants C. bargaining power of buyers D. existing rivalry 装 订 线 4. The referent in equity theory is: A. the person, systems or selves against which individuals compare themselves the person, systems or selves against which judgments are made the person, systems or selves against which individuals compare themselves to assess equity the person to compare with The continuous line of authority that extends from the upper levels of management to the lowest levels of the organization is ____________. authorized line of responsibility unity of command responsibility factor chain of command The three key situational factors for determining effective leadership using LPC theory are: leader-member relations, task structure and position power task nature, number of leader-members and position power position in organization, task nature, posi