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CONTENTS TOC \o 1-1 \h \z \u HYPERLINK \l _Toc178070575 Chapter1 Layout of the business letter PAGEREF _Toc178070575 \h 2 HYPERLINK \l _Toc178070576 Chapter 2 Writing Principle of the Business Letter PAGEREF _Toc178070576 \h 3 HYPERLINK \l _Toc178070577 Chapter 3 Inquires and Replies PAGEREF _Toc178070577 \h 6 HYPERLINK \l _Toc178070578 Chapter 4 Quotations, Offers and Counter-offers PAGEREF _Toc178070578 \h 8 HYPERLINK \l _Toc178070579 Chapter 5 Order Acknowledgement PAGEREF _Toc178070579 \h 9 HYPERLINK \l _Toc178070580 Chapter6 Terms of Payment PAGERE