组织行为学chapter quiz.doc

第一章 一、选择题 1、The four management functions include all of the following EXCEPT _____. A、 controlling B、 planning C、 staffing D、organizing 2、_____ studies behavior as it relates to concerns such as absenteeism, turnover, productivity, and performance. A、 Psychology B、 Kinetics C、Organizational behavior D、Ergonomics 3、According to the text, the best approach for obtaining knowledge about human behavior is_____. A、 using common sense B、an observational approach C、 a theoretical approach D、 a systematic approach 4、What behavioral science discipline has made the MOST significant contributions to understanding individual behavior? A、Sociology B、 Social psychology C、 Psychology D、 Anthropology 5、_____ has helped us understand differences in fundamental values, attitudes, and behavior between people in different countries. A、Anthropology B、Psychology C、Social psychology D、Political science 6、_____ means that organizations are becoming more heterogeneous in terms of gender, race, and ethnicity. A、Globalization B、Workforce diversity C、Affirmative action D、Organizational culture 7、The ____ assumption is being replaced by one that recognizes and values diversity. A、melting-pot B、workplace diversity C、amoeba D、homogenization 8、Which of the following groups will NOT increase as a percentage of the workforce? A、Hispanic men and women B、black women C、white males D、Asian men and women 9、A(n) _____is a situation in which an employee must define right and wrong conduct. A、problem B、ethical dilemma C、argument D、principle 10、Individual level independent variables include _____. A、technology B、organizational culture C、perception D、human resource policy 二、判断题 11、Managers get things done through other people. 12、Robert Katz has identified three management skills: technical, human, and conceptual. 13、Organizational behav