IBM：走向社会化的知识管理(KM Goes Social).pptVIP

David Gurteen IBM Knowledge Management Blue Print Workshop KM goes Social Begin with the end in mind A brief history of KM The impact of social toolsand Web 2.0 on KM The evolution of KM KM 1.0 to KM 2.0 KM goes Social Two early forms of KM Techno-centric KM People-centric KM Blended Techno-centric KM Corporate KM Birth 1995 (Lotus Notes 1989) Internet, Intranets, Office, E-mail The management of unstructured information Database and search centric For many organizations what KM is about! People-centric KM Personal Knowledge Management (PKM) People Centred Knowledge Management (PCKM) So