《APACPartnerEnablementCRMALL.pptVIP

Enhanced Clinical Trial Support Correspondence Tracking Team Assignment Enhancements Study Team Assignment History Trip Report Enhancements Case Report Form Tracking Japanese Market Support The Japanese pharmaceutical market has unique characteristics that influence how pharmaceutical companies conduct their business across all levels in the organization. For sales representatives, this dictates how they should engage with physicians and hospitals in their territories, what information needs to be displayed, and how to plan for future calls. Hospital-Doctor Relationships Hospital Dept Support Hospital-Doctor Targeting Information Weekly/Monthly Calendar w/ Call Planning Capabilities New Case Mgt Case Serialization Universal Case Inbox Enhanced Incident Management enables organization to track offenders, victims, or witnesses seamlessly from incident to incident. Offense Mgt provides organization w/ the capability to track criminal offenses as part of a comprehensive incident mgt system. Location Tracking enables organization to standardize locations that have multiple addresses and to specify an area where there may not be precise address information. Evidence Mgt enables agencies to manage evidence associated with the cases they are managing. Investigative Lead Management enables leads to be quickly created as part of a case, assigned, worked and then routed to the appropriate agent for approval. Over the last decade, Siebel, Oracle Peoplesoft have all been part of the evolution of the CRM market and technology. The approach has been to closely engage with our customers and truly understand their requirements, then build the solutions they need. At every stage, we concentrate on delivering the innovation and functionality our customers require. Each new release of our products reflects everything we have learned from 10 years of experience across more than 20 industries. This effectively allows every customer to leverage the expertise and best practices