Ch11_Managing_people.pptVIP

SPM (5e) Managing people and organizing teams Software Project ManagementFifth Edition Chapter 11 Managing people in software environments Main topics What is organizational behaviour? Staff selection and induction Models of motivation – focus on the individual The dark side of motivation - stress The broader issues of health and safety Some ethical and professional concerns Before organizational behaviour Frederick Taylor (1856-1915) ‘the father of scientific management’ Focus: To select the best people for the job; To instruct them in the best methods; To give financial incentives in the form of piece work One problem: ‘group norms’ Hawthorne effect 1920’s – series of experiments at the Hawthorne Plant of Western Electric, Chicago Found that simply showing an interest in a group increased productivity Theory X: there is a need for coercion, direction, and control of people at work Theory Y: work is as natural as rest or play Selecting the best people Belbin distinguishes between eligible (having the right qualifications) and suitable candidates (can do the job). The danger is employ someone who is eligible but not suitable The best situation is to employ someone who is suitable but not eligible! For example, these are likely to be cheaper and to stay in the job. Do good software developers have innate characteristics? 1968 study – difference of 1:25 in time taken by different programmers to code program Other research found experience better than maths skills as a guide to software skills Some research suggested software developers less sociable than other workers Later surveys have found no significant social differences between IT workers and others – this could be result of broader role of IT in organizations A selection process Create a job specification. Content includes types of task to be carried out. Create a job holder profile Describes the characteristics of the person who could do the job Obtain applicants Identify the media that potential job