PEM 009 Technivision Policy and Procedures.doc

Title: Technivision Policies and Procedures Document number: PEM009 Approved By: Accor Technical Services issue date: May 2006 Date last reviewed: Dec 2008 Date of next review: Dec 2009 STATEMENT OF POLICY 7.1. – Operations The ACCOR “ Standards of Operation and Facilities” will provide the benchmark guidelines against which all performance will be monitored and evaluated. This Policy covers issues such as: Property Services 7.1.1 pg 2 Maintenance Operational Services 7.1.1.1 pg. 2 Fire Management 7.1.1.2 pg. 2 Fire Alarms 7.1.1.2.1 pg. 3 Extinguishers 7.1.1.2.2 pg. 4 Plant Rooms 7.1.1.3 pg. 4 Equipment Faults and Failure 7.1.1.4 pg. 4 Storeroom 7.1.1.5 pg. 5 Drainage 7.1.1.6 pg. 5 Waste Management 7.1.1.6a pg. 5 Security 7.1.1.7 pg. 6 Kitchen 7.1.1.8 pg. 6 Elevators 7.1.1.9 pg. 6 Air handling Water systems 7.1.1.10 pg. 7 Guest Services 7.1.2 pg. 7 Swimming Pool 7.1.2.1 pg. 7 Power Adapters 7.1.2.2 pg. 7 Audio Visual Equipment 7.1.2.3 pg. 8 Lighting in Guest Rooms and Common Areas 7.1.2.4 pg. 8 Guest Special Requests 7.1.2.5 pg. 8 Movement of Guest Room Appliances 7.1.2.6 pg. 8 Administration 7.1.3 pg. 8 Drawings and Plans 7.1.3.1 pg. 8 Planned Preventative Maintenance 7.1.3.2 pg. 9 Service Contracts 7.1.3.3 pg. 9 Purchasing 7.1.3.4 pg. 9 Reporting 7.1.3.5 pg. 10 Hotel Operating Supplies and Equipment 7.1.4 pg. 10 Specified Products and Services 7.1.4.1 pg. 10 Storage of Stock 7.1.4.2 pg. 10 Issuing of Stock 7.1.4.3 pg. 10 External Use of Stock 7.1.4.4 pg. 10 Lost Property 7.1.5 pg. 10 Contracts 7.1.6 pg. 10 Australian Standards 7.1.7 pg. 11 Attachment 7.1.4.5 pg. 14 CROSS REFERENCES and other RESOURCE MATERIAL Standards of Operation and Facilities Housekeeping Policy and Procedures - Section 1 Finance and Administration -Section If you have any queries regarding th