培训与开发 人力试卷.docVIP

填空: Training is a process whereby people acquire capabilities to aid in the achievement of organizational goals. The most common type of training at all levels in an organization is On-the job Training (OJT) Simulation is a training approach that uses a training site set up to be identical to the work site. The oldest on-the-job development technique is coaching Job rotation is widely used as a development technique The most elementary way in which people learn—and one of the best—is behavior modeling ,or copying someone elses behanior. Development can be thought of as growing capabilities that go beyond those required by the current job. 名解: 1. Reinforcement The concept of reinforcement, which states that people tend to repeat responses that give them some type of positive reward and avoid actions associated with negative consequences.The reinforcers that an individual receives can be either external or internal ,and many training situations provide both kinds. 2. Simulation Simulation is a training approach that uses a training site set up to be identical to the work site. In the setting, trainees can learn under realistic conditions but away from the pressures of the production schedule. 3. On-the job Training (OJT) On-the job Training(OJT) is the most common type of training at all levels in an organization.Whether or not the training is planned, people do learn from their job experiences. It usually be done by the manager, other employees, or both. 简答： 一．Please list at least four common Implementing Training Methods: 1.On-the-Job Training (OJT) 2.Simulation 3.Behaviorally Experienced Training 4.Classroom and Conference Training 5.Computer-Assisted Instruction 二．The HR Development Process in an Organization。 1.HR Plans 2.Abilities and Capacities Necessary to Carry Out the Plans 3.Succession Planning 4.Development Needs Assessment 5.Development Planning Organizational