introduction- oregon（介绍,俄勒冈州）.docVIP

Quality Manual for Design Introduction Quality Manual Purpose This Quality Manual for Design (Quality Manual) has been developed in coordination with the Quality Assurance Steering Team to promote ODOT’s statewide Quality Program for Design (Quality Program) and implement Quality Plans for identified project design discipline areas. The Quality Program is independent of the Quality Program for Construction. Refer to Quality Assurance Unit in ODOT’s Construction Section for details on the Quality Program for Construction. The manual describes the Quality Program Concepts Elements that serve as the basic foundation for the development of quality activities. It outlines roles and responsibilities as key processes are performed during project design. The manual also provides Guidance for Quality Plan Development to design discipline areas to develop and maintain quality activities. These quality activities must be maintained to ensure quality final products, customer satisfaction, and continual improvement to design processes and outcomes. ODOT staff can use this Quality Manual to inform employees and others outside ODOT about the Quality Program. It demonstrates ODOT’s commitment to continuous quality improvement, documentation, and customer satisfaction. Quality Program History In 2004, ODOT implemented the Project Development Quality Program in response to increased construction that caused ODOT to re-examine its approach to design production. With a goal of limiting agency staffing, ODOT moved toward using consultants more frequently and shifted from partial design outsourcing to full project design outsourcing. At the same time, internal production design resources migrated from a central to a de-centralized structure. These combined changes resulted in significant increases of the design volume delivered by non-central providers, with only about 20 to 30 percent delivered by ODOT employees at decentralized offices. Due to the rapid change in design source