ppt课件-productivityandqualityimprovement-faculty.pptVIP

Continuous Improvement Learning Objectives Lead a Plan-Do-Check-Act (PDCA) process improvement initiative. Use quality tools for analysis and problem solving. Compare and contrast the corporate programs for quality improvement. Quality and Productivity Improvement Process Foundations of Continuous Improvement - Customer Satisfaction - Management by Facts - Respect for People Plan-Do-Check-Act (PDCA) Cycle Problem Solving (10 steps) Quality Tools Check Sheet Run Chart Histogram Pareto Chart Flowchart Cause-and-Effect Diagram Scatter Diagram Control Chart Check Sheet Month L