ppt课件-qualityofcare-homeuniversityofpittsburgh.pptVIP

* * * * * * * * * * * * * * * Dr. Hamda Qotba, M.D,MFPH,FFPH Quality Carrying out interventions correctly according to pre-established standards and procedures, with an aim of satisfying the customers of the health system and maximizing results without generating health risks or unnecessary costs. Conformance to specification Definitions The Oxford English Dictionary (1988) defined quality as “the degree or grade of excellence”. Agency for health care research and quality defind quality as “the degree to which health care services for individuals and populations increase the likelihood of d