MANA的GEMENT_CH19_QB.doc

CHAPTER 19 CONTROL TECHNIQUES AND INFORMATION TECHNOLOGY MULTIPLE CHOICE QUESTIONS. Choose the best answer. 1. Budget is one of many __________ that are used for managerial control. A. Activities. B. Basics. C. Concepts. D. Devices. Answer: D 2. __________ is the formation of plans for a given future period in numerical terms. A. Organizing. B. Budgeting. C. Controlling. D. Planning. Answer: B 3. Budgets are statements of anticipated results, either in __________ terms or in __________ terms. A. Numerical; non-numerical. B. Qualitative; non-qualitative. C. Financial; non-financial. D. None of the above. Answer: C 4. What of the following can make or break an entrepreneurial set up? Collection of customer receipt Negotiation of extended payment terms to supplier Establishing lines of credit with lender All of the above Answer: D 5. _____________ budgeting means dividing enterprise programs into packages composed of goals, activities, and needed resources, and calculating the costs for each package from scratch. A. Base level. B. Zero-based. C. Zero level. D. None of the above. Answer: B 6. Traditional nonbudgetary control devices include Operational audit Personal observation Special reports All of the above Answer: D 7. ___________ is a bar chart that shows the time relationships between the “events” of production program. A. Gantt chart. B. Milestone budgeting. C. PERT chart. D. Critical path method. Answer: A 8. __________ breaks a project down into controllable pieces and then carefully follows them. A. Gantt chart. B. Milestone budgeting. C. PERT chart. D. Critical path method. Answer: B 9. ____________ was developed by the Special Projects office of the U.S. Navy, and was first formally applied to the planning and control of the Polaris Weapon System. A. Gantt chart. B. Milestone budgeting. C. PERT chart. D. Critical path method. Answer: C 10. ________________ is a variation of ________________ in which the various events in a program