logi和stics03.pptVIP

PowerPoint by Carol J. Johnson, Ph.D. CHAPTER 3 Logistics and Information Technology Living without an aim is like sailing without a compass. -- John Ruskin 生活没有目标，犹如航海没有罗盘。 Learning Objectives To appreciate the importance of effective and efficient utilization of information for logistics management To learn about general types of information systems and their logistical applications Learning Objectives To understand the impact of electronic commerce on channel design To understand key differences between the logistics of e-fulfillment and the logistics of traditional fulfillment Logistics and Information Technology Key Terms Application service providers (ASP) Artificial intelligence (AI) Data mining Decision support system (DSS) Key Terms E-fulfillment Electronic data interchange (EDI) Enterprise resource planning (ERP) system Logistics exchanges Logistics and Information Technology Key Terms Logistics information system (LIS) Office automation system Key Terms Simulation Transaction processing system (TPS) Benefits of Effective and Efficient Use of Information Replacement of inventory with information Reduced variability in the supply chain Better coordination of manufacturing, marketing, and distribution Streamlined order processing and reduced lead-times Figure 3-1: General Types of Information Management Systems General Types of Information Management Systems Office automation system Process personal and organizational business data Perform calculations Create documents General Types of Information Management Systems Communication system Help stakeholders work together by interacting and sharing information Examples of use Virtual meetings Video conferencing using cell phones Voice-based order picking Voice-based order picking General Types of Information Management Systems Transaction Processing System (TPS) Collects and stores information about transactions Efficient processing of transactions Real-time processing Batch processing Gener