质量控制介绍[精选].ppt

First Time Quality一次下线合格率 First Time Quality What First Time Quality Is 一次下线合格率是什么? Why It Is Important 它的重要性在于? Why We Need to Measure It 我们为什么要去测量它? How to Calculate It 如何进行计算? FTQ Deployment, Evaluation and Improvement Process FTQ调度,评估及改进程序 Responsibilities 职责 The Structured Approach Steps 结构化改进步骤 The Basic Quality Tools 基本质量工具 How to Apply the Quality Tools 工具使用方法 Monitoring and Reporting 检测及报告 Class Exercise First Time Quality What is First Time Quality? 一次下线合格率是什么? First Time Quality is a measure of the number of pieces rejected in a manufacturing process versus the total number of pieces attempted. 一次下线合格率是指在一次生产过程中所产生的不合格品与总产量的比值 First Time Quality First Time Quality FTQ can be viewed as a two phase approach: FTQ可以分为两个步骤 Immediate action and containment 快速反应及解决 Whenever alarm limits are exceeded 一旦超过警戒线,及时做出反应 Helps ensure customer protection 提供帮助来保护客户 Continual Improvement 持续的改进 Management objective to reduce quantity of rejects and operational cost 管理目标是不断的减少不良品,降低生产成本 Leadership MUST ensure, support and follow-up with implementation of FTQ in their facility to be successful 领导者必须保证,支持并遵循FTQ,以使其在工厂成功运用. First Time Quality Why is FTQ important? FTQ为什么重要? Because if we don’t make good parts the first time, we have to “inspect in” quality 因为如果我们不能一次产出合格品,我们就必须对产品质量进行多次检验 We know inspection is at best 85% effective 检验至多在85%的情况下是有效的 Therefore, anytime FTQ is greater than 0, we are dependent on inspection to protect the customer 因此,当FTQ不为0时,我们只有依靠检验来保护客户的利益 To reduce manufacturing costs and defects through continual improvement (FTQ Tracker or Step Down Chart are tools to utilize) 通过使用FTQ追综表或SDC表,持续的改进可以降低生产成本,减少不良品. To monitor process stability and react quickly to potential issues (Alarm limits and process monitoring sheets) 通过警戒线表及过程监控表,我们可以监控过程的稳定性并对潜在问题快速应对 First Time Quality FTQ should be viewed as a tool to facilitate operational improvement in: FTQ应被视为用