Department of Veterans Affairs, Office of Information 退伍军人事务部信息处.pptVIP

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Department of Veterans Affairs, Office of Information 退伍军人事务部信息处.ppt

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* * Leadership Matters Rica Lewis-Payton, MHA, FACHE, Network Director South Central VA Health Care Network Veterans Health Administration UAB Department of Medicine Leadership Development Seminar Series October 17, 2014 10:00 AM Margaret Cameron Spain Auditorium Organizational Health Source: VHA/NCOD Principles of Effective Leadership Act with Integrity Principled vs rule-based system of leadership Spirituality, power of truth, goodness, justice “The arc of the universe is long, but bends towards justice” ~Theodore Parker Principles of Effective Leadership Create A Vision Clear and simple vision “Perfection is not attainable, but if we chase perfection we can catch excellence.” ~ Vince Lombardi Principles of Effective Leadership Inspire Build a fire “within”, rather than lighting one beneath Great leaders inspire us to go places we would never go on our own, and attempt things we never thought we had in us People like to work with people with a clear and consistent purpose A calling, rather than a job Principles of Effective Leadership Team Building Must “love the people to lead the people” ~ Cornell West Value others – love and care for them Prepare your replacement, think long-term Don’t underestimate the power of the truest personal touch…kindness “Kindness is the language which the deaf can hear and the blind can see” ~ Mark Twain Principles of Effective Leadership Engage and Empower Others Respect: Everyone has value People are opportunities, not interruptions Learn to read the various/varying levels of affirmation your people need Platinum Rule: “Treat others the way they want to be treated” ~Dr. Tony Alessandra Principles of Effective Leadership Communicate Effectively Be consistent Be clear Be courteous Common Mistakes Leaders Make The Top Down Attitude Putting Paperwork before People Work The Absence of Affirmation Not Making Room for Mavericks Dictatorship in Decision Making Dirty Delegation Communication Chaos Missing the Clues of