2012最新毕业论文范文.docVIP

摘 要 近年来，我国旅游业发展呈现高速发展的趋势，为经济增长做出了巨大贡献。但是由于种种因素，旅游消费者权益保护问题也伴随着旅游业的发展日益暴露出来，应当引起足够的重视。我国的旅游法律体系还不成熟，对旅游合同的研究显得薄弱，有必要通过进一步的旅游立法来完善旅游者权益保护制度。本文对这方面做了一些探讨，希望能提高对旅游消费者合法权益的重视程度，进一步完善对该问题的全方位的探索，促进社会的和谐发展。 关键词：旅游合同；旅游消费者；权益保护；法律制度 On the Protection of Interest of Tourism Consumers in Contract CHEN Fang-qi Abstract In recent years, Chinas tourism industry developed very fast，made great contributions to the economic growth. However, due to various factors, with the development of tourism increasingly，tourism consumers rights and interests protection problem was also exposed. These problems we should be paid enough attention. Our country tourism legal system is still not mature and the study of tourism contract is not very clear .It is necessary to Strengthen the legislation to perfect tourists rights protection system. This paper does some research on this,I hope we can improve attention to tourism consumers legal rights and interests. In addition, I also hope to further explore the problem and promote the harmonious development of the society. Key words: tourist contract; tourism consumers; rights protection; legal system 目 录 一、旅游合同的定义及法律特征……………………………………………………………………………1（一）旅游合同的定义………………………………………………………………………………………1 （二）旅游合同的法律特征…………………………………………………………………………………1 （三）旅游合同与其他合同的区别…………………………………………………………………1 二、旅游消费者合法权益受侵害的表现……………………………………………………………………2 （一）旅游合同签订存在的问题……………………………………………………………………………2 1. 没有签订书面旅游合同……………………………………………………………………………… 2 2. 旅游合同内容不完备………………………………………………………………………………… 2 3. 个别旅行社欠缺主体资格，导致签订的合同无效……………………………………………………2 （二）旅行社通过虚假广告欺骗旅游者……………………………………………………………………2 （三）旅行社违反或擅自变更、解除旅游合同给旅客造成的损失……………… ……………………3 （四）因导游责任违反旅游合同或游程计划等造成消费者损失………………………………………3 三、我国有关旅游消费者权益保护的现状…………………………………………………………………3 （一）我国现行旅游消费者权益保护的法律制度…………………………………………………………3 1. 消费者权益保护法………………………………………………………………………………………3 2. 消费者权益保护法与其他法律、法规的适用…………………………………………………………4 （二）我国旅游消费者权益保护法律的缺陷………………………………………………………………4 1. 旅游立法滞后……………………………………………………………………………