酒店英语考试选编.doc

Part I Hotel Basic English 酒店基础英语 Part I General English 公共英语 一、Basic vocabulary 基本词汇 房务部：Housekeeping (HSK) 营业部：Front Office (FO) 工程部：Engineering Department (ENG) 餐饮部：Food and Beverage Department (FB) 总 办：Executive Office (EO) 保安部：Security Department (SD) 销售部：Sales and Marketing Department (SMD) 财务部：Finance Department (FD) General Manager 总经理 Deputy General Manager 副总经理 Director 总监 Manager 经理 Assistant Manager 大堂副理 Manager On Duty 值班经理 Supervisor 主管 Captain 领班 Room Attendant 客房服务员Maid 清洁员 Waiter/Waitress 餐厅男/女服务员 Operator 总机话务员 Bellboy 行李生 Receptionist 总台接待员 lobby 大堂． front desk