12中级口译资格书证第阶一段考试最新考试全真题.docVIP

上海市英语中级口译资格证书第一阶段考试 最新考试全真题 (Test Book) SECTION 1: LISTENING TEST (40 MINUTES) Part A: Spot Dictation Direction: In this part of the test, you will hear a passage and read the same passage with blanks in it. Fill in each of the blanks with the words you have heard on the tape. Write your answer in the corresponding space in your ANSWER BOOKLET. Remember you will hear the passage ONLY ONCE. As long as we are in a relationship, there is the potential for lasting happiness as well as for serious conflict. This applies at work, _________(1), and at home. The simple fact is that relationships are not always _________(2) sailing. Conflict can lead to anger, hostility, and further conflicts. On the other hand, it can be used as _________(3) for solving problems. For example, you can handle conflict by _________(4) that the problem exists, smoothing it over, or trying to overpower the other person. These, of course, will _________(5) win or lose situations. But when you resolve conflict through collaboration and compromise, you can achieve _________(6) situations. In today’s lecture, I shall outline a few steps on _________(7) transform a conflict into a solution in which both parties win. First _________(8). Explain the problem to the other party. You should _________(9) the conflict. It’s hard to fix something before _________(10) on what is broken. Second, understand all points of view. Set aside your own opinions for a moment and _________(11) to understand the other points of view. When people feel that they have been heard, they’re often more _________(12). Third, brainstorm solutions. Dream up as many solutions as you can and _________(13) them one by one. This step will require _________(14). Talk about which solutions will work and _________(15) they will be to implement. Your solutions need to be acceptable by both parties, so you should be prepared to _________(16). Later, you’ll need to review the _________(17) of the accepted solution. If it ________