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 CAP -State Pathology Society Leadership Conference June 29, 2007 Lab Critical Control Points How satisfied are your physicians/nursing with your services? Are the values you produce consistent with the clinical picture? Does your TAT meet patient care needs? Is your off-site lab work timely and accurately? Laboratory errors affect patient care and need investigation. Are you failing PT? Is the equipment functioning properly? Maybe the tech wasn’t completely trained? Laboratories need to increase patient outcomes orientation. Quality Monitoring Systems Goals Your laboratory ensures quality by: External Quality Assurance Continuous Education Monitoring Quality Management Systems Assuring Laboratorian Competency Accreditation CAP - Committed to Excellence Surveys and Anatomic Pathology Education Confidence in test results Quality Management Tools Improve patient safety Laboratory Accreditation The foundation of your quality practices Education The foundation of CAP Programs  CAP - The Industry Leader The CAP is the only provider of ALL components of quality management Complete quality systems Standard setting Expert knowledge source Comprehensive and integrated programs The CAP is your comprehensive single source for quality laboratory medicine and excellence in patient care. Higher quality lab results =improved patient care Research showed a 50% response rate when Her2 positive breast cancer was treated with Herceptin. However, Her2 was running at a 25% false positive rate and the drug is highly cardiotoxic. CAP partnered with ASCO to write HER2 clinical practice guidelines for the improvement of Her2 accuracy and offers Her2 test challenges for your laboratory. CAP SURVEYS PROGRAM Most innovative and comprehensive program world wide Use human based, disease state materials Invaluable inter-laboratory comparison data Designed by laboratorians Materials designed to mimic patient samples Integrate educational information CAP SURVEYS Program 5