2009年度湖南省五四红旗团支部(总支 .pptVIP

* In the first scenario for joining up departments to produce a single view of government – there is a recognition that big bang integration between departments is difficult to do. In the first instance is may better to take the services from each department and federate them – so that each department controls the service and data within it. Each department prepares it’s own portal with it’s own content/portlets and federates it up to an overall government portal – e.g. in a similar way to directgov in the UK. * * Challenges in ownership and maintenance include: Code Ownership Oracle’s code ownership policy ensures a specific engineer owns every piece of code in the product and is responsible for its documentation in case ownership needs to change. This contributes to efficient task distribution as well as to ensure that no code becomes orphaned. Bug Fixes and Patches Oracle has formal procedures to ensure that software patches are focused on the issue and distributed to customers as soon as possible. Oracle provides 24-hour commitment to Severity 1 issues. The Oracle Support team will work 24x7 until the issue is resolved or as long as useful progress can be made. Upgrades and Distribution Oracle provides tools to minimize the amount of time and risk in an upgrade. The Siebel Application Upgrader identifies changes are available with each release, in comparison to the customer’s current version of Siebel and the changes made to the application. New functionality can be added as desired. Siebel ensures the upward compatibility between releases of the package solution across all components of the package, including hardware, operating system, network, database, third-party components, and interfaces. Siebel Anywhere enhances remote software distribution to allow mobile users to seamlessly upgrade their local database schema and data while upgrading their application software. * Channels: reuse content * * * * * Industry Challenges Oracle is Addressing