接到Coldcall商务英语,外贸英语.docxVIP

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接到Coldcall商务英语,外贸英语

接到Cold callNina:你好,请问是Cindy吗?Hello, is that Cindy speaking?Cindy:我是Cindy,请讲! Speaking.Nina:你好Cindy,我是Nina,从德国打来的电话。我在你们网站上看到了这个电话,想打过来询问一下草坪灯的价格。Hi, Cindy, this is Nina from Germany. I found your telephone number from the website, and would like to check with you the price for your lawn lamps.Check with sb. for sth. 跟某人确认某事我要跟你们经理确认验货日期。I have to check with your manager for the inspection date.Cindy:草坪灯?请您告诉我下货号,好吗?Lawn lamp? Could you please advise the article number?Nina:ABC-2365,ABC-2399以及ABC-2386.请同时推荐一些你们在西欧和中欧热卖的款式,我可以跟当地的零售商谈谈。ABC-2365,ABC-2399ABC-2386. Please give me some suggestions for your hot-selling models to Western Central Europe, and I could check with retailer here.Cindy:抱歉,能重复一遍吗?ABC-2365、ABC-2399以及那款?Sorry, I beg your pardon?(pardon?) ABC-2365、ABC-2399 and what?Nina: ABC-2386ABC-2386Cindy:明白。我会做一下报价单,给您邮件。呃…请问您的邮箱是?Got it. I will make the offer sheets and send you an email. Er…Could you please advise your mail address?Nina:不必担心,我会写邮件给您,发到你们网站上留的那个邮箱地址。Don’t worry, I will send an email to your box which showed on your website.Cindy:能重复一遍吗?我没听太清楚。Sorry? (pardon please?)Nina:我是说,我会发邮件给您。您直接回复就可以了。I mean, I will send you an email, and please reply me.Cindy:好的,没有问题。OK, No problem.我们会在12月15号以后收到样品。We will not get the sample until the 15th December.Not…until…..直到…..才…….接老客户电话Cindy:你好,Thomas,最近还好吗?Hi, Thomas, how are you doing?Thomas:你好Cindy,我很好。我有好消息给你。Hello, Cindy, I’m fine. I have good news for you.Cindy:真的吗?Really? Thomas:当然了,我要下一个翻单给你,40尺柜的数量。但是你必须在两周内做好所有的货。Yeah, I will place a repeat order, with one 40 feet container. But please make sure, you will finish the goods within 2 weeks!Cindy:噢,时间太紧了。能不能给我们25天?oh, it is extremely difficult for us. Is it possible to give us 25 days?Thomas:不行,我们必须在20天之内出货才能赶上促销季。No, we have to ship them 20 days later to catch the promotion plan.Cindy:好吧,让我跟同事们确认一下,然后更新报价单和交货期给你。OK, let me discuss with my colleagues, and update you the price and delivery time.Thomas:行了,Cindy,我不想再讨论价格了。跟原来保持一致吧。Come on, Cindy. I wont negotia

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