Balancing Demand and Productive Capacity.pptVIP

Balancing Demand  and Productive  Capacity 穿警敝丑捆秃迭嫡邓晋诌心艳假爵二块逐剥牟袄蒙奎所烁拱庭剖糊济合叛Balancing Demand and Productive CapacityBalancing Demand and Productive Capacity Fluctuations in Demand Threaten Service Productivity Productive capacity can take several forms in services Physical facilities designed to contain customers - restaurant Physical facilities designed for storing or processing goods – cold room Physical equipment used to process people, possessions, or information – dentist chair Labor - staff Infrastructure – electricity, water Financial success in capacity-constrained business is a