管理学专业英语Chapter 7 Teamwork Workgroup Design.pptVIP

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管理学专业英语Chapter 7 Teamwork Workgroup Design.ppt

Introduction: What is TEAMWORK? Teamwork = Team members work together T--together E--everyone A--accomplishes M--more W--with O--organization R--responsible K--knowledge Work team: a group that works together to create a much higher quality product than people who are working alone. Cultural Elements Culture- Collectivistic vs. Individualistic Group-orientated vs. Individual-orientated Total Quality Management (TQM) TQM is a program for constantly improving processes in a company. One major factor of TQM: Involving the employees Two cases of TQM: Ford Motor Company John Deere Groups of 5 t

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