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Unit 4 Body language
Communicating effectively means more than knowing what to say and when to say it.Communication involves the small signals your body language sends to those listening.Over half of the information you provide as you connect with others comes from your body language.Some body language provides positive information and some negative information.Positive body language says,“I am interested in what you are saying.”Negative body language says,“I don’t believe anything you are saying,and I am bored besides!”
Here are some common body actions and the impressions they create:
Fiddling(摆弄)—Playing with your watch or a pen looks like you are bored or impatient.
Clock watching—It looks like you’re anxious to move onto something else.
Tapping—Tapping your foot or fingers suggests you are impatient or nervous.Drumming your fingers,scratching,twitching,and moving eyes around the room all discredit what you are saying and your image as a person good to know.
Staring—An unblinking stare conveys boredom.Blink normally and nod your head to show agreement and that you are still alive and not bored to death.
Body hunched (弯曲)—Closing up your body profile—becoming smaller—looks like you lack confidence.Stand tall and believe what you are saying.
Arms crossed—If you keep your arms folded during communication,you appear to be defending yourself against the others.Keep your posture open,except your legs.Crossing at the knee or ankle is O.K.(That depends a lot on the culture.For example,in Thailand don’t cross your legs and point your toes at anyone!)
Hiding your hands—Evasive(逃避的) people with secrets don’t show their hands.
Touching your face—When you have your hand in front of your mouth,you appear timid(胆怯).
Rubbing your nose,eyes,ears,head,or neck—It shows doubt in what you are saying or hearing.
No eye contact—If you won’t look at the other speaker in the eye,you seem to have low interest or a lack of confidence.
How you say things in communication is just as impo
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