transportcontact.docVIP

TRANSPORT CONTACT DECEMBER 2014 Communication and information newsletter for paratransit service users IN THIS ISSUE 2015 Paratransit fares Fare changes for trips within the metropolitan area Snowstorms: we all have to do our share! From being a customer to being a paratransit driver MAKING A RESERVATION WITHOUT HAVING TO CALL YOU CAN WITH ONLINE RESERVATIONS! Many of you get connected to Transport adapté’s Internet reservation system. Not only can you go online to reserve your transportation, you can also review your confirmed trips, whether you reserved them through the Internet or over the phone. Avoid the call centre’s wait times by trying out the online system! With just a few clicks, you can: Reserve occasional transportation Review your confirmed reservations for the next seven (7) days Review your regular or occasional transportation Cancel a regular or occasional transportation Interrupt your regular transportation schedule How does it work? Go to the STM website at Click on the ‘Reserving online’ link on the paratransit homepage Enter your Transport adapté customer number and password* (the same one you use for the automated phone line) * If you have never used this service before, your initial password consists of the four numbers making up the month and date of your birth. For example, if your birth date is June 4, your password is 0604. Online reservations are fast, efficient and simple! 2015 Fare Schedule Please note: Exact cash fare: Regular: $2.65 Reduced: $1.60 FARE CHANGES FOR TRIPS TAKEN IN METROPOLITAN AREA Starting January 1, 2015, a new fare chart will take effect for metropolitan area travel – off the island of Montréal, throughout the territory covered by Agence métropolitaine de transport (AMT): The double fare is maintained for travel to Réseau de transport de Longueuil (RTL) and Société de transport de Laval (STL) territory, except at Cartier station, as it serves as the transfer point for the North Shore. A trip